Contact Us
Our friendly team is here to help with whatever you need. Whether you have a general enquiry, need support, or are interested in our retail, food service, contract packaging, sponsorships, careers, or legal matters, we’d love to hear from you!
- info@henties.co.za
- +27 (0)21 905 7955
- 12 Cecil Morgan Road, Stikland, Bellville, 7530
FAQs
Here are some of the most common questions our customers ask. If you don’t see the answer you’re looking for, feel free to email us at info@henties.co.za – we’re happy to help.
How should I store my Henties products?
Our 100% Juice, Nectars, Lite Juices, and Smoothies should be refrigerated at all times to keep them fresh. The rest of our range, like our Drinks and Water, can be stored in a cool, dry place – but is definitely best enjoyed cold!
Why is my juice or smoothie separating?
Separation is completely normal and does not affect the quality or taste. Just give it a good shake before enjoying, and it will be as refreshing as ever.
Where can I find the best-before dates and how long do your products last?
You can find the best-before date printed on every product.
- 100% Juice, Nectar, and Lite Juices: 90 days (when kept
refrigerated) - Smoothies: 30 days (when kept refrigerated)
- Other Drinks and Water: Shelf-stable, so they can be stored at
room temperature until opened
Do Henties products contain GMOs?
No, none of our products contain any genetically modified organisms (GMOs).
What’s the difference between 100% Juice, Nectar, and Drinks?
- 100% Juice: No sugar or sweeteners added – just pure juice.
- Nectar: A blend that allows for added sugar or sweeteners.
- Drinks: Contains 10% juice and added sugar for a sweeter taste
Can diabetics drink Henties Juice?
We always recommend consulting with your healthcare provider before introducing something new to your diet.
Are Henties products peanut or nut-free?
- Our juice and bottling facility are completely peanut and nut-free.
- However, some of our non-juice products, are packaged in facilities that may handle nuts. While the product itself does not contain nuts (except for our peanut butter products), those with severe allergies should exercise caution.
Do Henties products contain caffeine?
No, our products are 100% caffeine-free.
Can I consume Henties products while pregnant or breastfeeding?
It is always best to consult your healthcare provider when making dietary choices during pregnancy or breastfeeding.
Is your juice freshly pressed?
We don’t process fresh fruit at our facility. Instead, we use high-quality fruit concentrates and pulps, which we expertly blend to create our delicious juices.
What sizes are available for Henties Juice, and how are they packaged?
Our juices come in six different sizes, with pack sizes of 4, 6, 12, or 15, depending on the product.
Where can I buy Henties products?
You can find Henties products in various large and small retailers across the Western Cape, Eastern Cape, and Northern Cape as well as at our factory shops. For a list of our major suppliers click here
In our factory shops, our juice, smoothies, Amasi, and flavoured milk can be found on refrigerated shelves. However, our Drinks range and other ambient products may be found in other parts of the store as they do not need to be refrigerated. If you are unable to find the product you are looking for, please ask the shops’ customer service team for assistance.
Do you offer any sugar-free options?
Yes! Our H2Glo and bottled water are completely sugar-free, making them a refreshing choice for anyone looking to cut out sugar.
Additionally, our Lite Juice range contains less sugar than our regular juices, providing a lighter, delicious option without sacrificing taste.
Can I recycle Henties packaging?
Absolutely! We encourage you to join us in caring for the environment by recycling after use.
How can I stock Henties in my store?
Do you offer contract packaging services?
Are Henties products suitable for vegans?
Yes, most of our products are vegan-friendly. However, please check individual product labels for specific ingredient details.
Can I freeze Henties Juice?
We do not recommend freezing our juice, as it may affect the texture and taste. It is best enjoyed fresh and chilled from the fridge.
Does your product contain [specific ingredient/allergen]?
We comply fully with Act 638, which means that all the ingredients in our products are clearly listed on the product label. You can also find all nutritional information on each product’s page here on the website. Rest assured, there’s nothing in our products that we do not disclose.